Shipping and return policies for Sanpaku Records

Shipping Info
When will my order be shipped?
→ We aim to ship all orders every Friday (AEST). Please be aware that shipments may be subject to delay during holiday and exam seasons.

Will my order be tracked?
→ Yes. A tracking code will be included in the shipping confirmation email we'll send you after you confirm your purchase.

Where will my order be shipped from?
→ Newcastle, Australia.

When will my order arrive?
→ If shipping to New Zealand, your order will arrive in 5 to 8 business days.
→ If shipping to the United States, your order will arrive in 6 to 9 business days.
→ If shipping to Europe or the United Kingdom, your order will arrive in 6 to 15 business days.
→ For information on shipping times and restrictions to locations not listed above, please visit auspost.com.au/service-updates/international-delivery-updates.
Return Policy
If you are not 100% satisfied with your purchase, you can return it for a full refund or exchange it for another product of the same price. You can return a product up to 30 days after purchasing it.